
March 2007
Is your team ready to win?
By Dave Lubelczyk
PLAY BALL! Baseball season is about to begin. All winter, teams have been making deals to acquire the best possible talent. However, star power alone doesn’t win a championship. As Babe Ruth said, “The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime.” Therefore, smart teams have spent spring training working on creating a team culture, developing team dynamics and molding their group of stars into a cohesive unit who will work together to win a championship this year.
I had the privilege to hear Red Sox skipper Terry Francona speak about the 2004 championship Red Sox. He talked about how their historic and odds defying wins were as much about team chemistry and off the field team bond as it was about on the field talent and heroics.
Companies can learn from this.
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Issue 131
This Month's Recommended Reading
Get 'em While They're Hot
How to Attract, Develop, and Retain Peak Performers in the Coming Labor Shortage
by Tony Zeiss
Minding
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© 2005 IMAGE identity, LTD, All rights reserved.
The Forgotten Customers
By Ed Drozda
Driven by an ad offering a 40% savings on a much needed piece of office equipment I ventured to the store. I found what I was looking for but it did not appear to be on sale. I asked the nearest employee if the item really was on sale; he promptly went to ask the manager. It was very apparent by the animated discussion that ensued that the manager was not thrilled with the inquiry and upon his return, the employee apologetically advised me that the item was indeed 40% off.
On my way out of the store (with the item) I came across
the manager who made a point of telling me that his stock person had messed
up the display, but that the employee who helped me should have known better.